Welcome to Firehouse Animal Health Center’s Client Rewards Program. As part of the Firehouse family, you are automatically enrolled in the program – no forms to fill out, no card to keep track of! Our software system is set up to track your points. We will let you know when you reach the levels described below. Here are the basics:

• You earn one point for every dollar spent
• As long as you are our client, points will never expire
• If you bring in more than one pet, points are added together to maximize your benefits

All Firehouse clients receive a credit of $5 for every $250 spent during an individual visit. This credit can be deducted from your bill on the day of service, or Firehouse can donate it to one of our partner animal welfare groups such as PAWS, Austin Humane Society, Austin Pets Alive!, and Austin Animal Center. There are more – for a full list of these groups, visit the Giving Back page on our website.

Regardless of your rewards program level, we truly appreciate your referrals. Word of mouth is the primary way that we grow – if you refer a friend we will comp your friend’s first appointment (a $57.50 value) and apply a $25 credit to your Firehouse account.

Firehouse Animal Health Center Client Rewards Program Points have no dollar value and can only be redeemed for predefined Firehouse and partner rewards. Although Firehouse strives to partner with quality companies, it is not responsible for awards or discounts given by its partners. Firehouse reserves the right to modify the Client Rewards Program at any time.