Welcome to Firehouse Animal Health Center’s Client Rewards Program. As part of the Firehouse family, you are automatically enrolled in the program – no forms to fill out, no card to keep track of! Our software system is set up to track your points. We will let you know when you reach the levels described below.
Here are the basics:
- You earn one point for every dollar spent
- As long as you are our client, points will never expire
- If you bring in more than one pet, points are added together to maximize your benefits
All Firehouse clients receive a credit of $5 for every $250 spent during an individual visit. This credit can be deducted from your bill on the day of service, or Firehouse can donate it to one of our partner animal welfare groups. For a full list of these groups, visit the Giving Back page on our website.
All new Firehouse clients also receive:
- 24/7 access to our team
- A free personalized dog or cat-sized name tag for your pet(s)
- Red or white? We ask because we’ll have a bottle of wine ready for you, just to say “thanks” for giving us a try!
We truly appreciate your referrals. Word of mouth is the primary way that we grow. When you refer a friend, we’ll comp your friend’s first appointment (a $60 value) and apply a $25 credit to your Firehouse account.
Unlimited complimentary nail trims for all pets
Unlimited complimentary dental exams for all pets
Unlimited complimentary health certificates (for travel within the US) for all pets
We're Here To Help
Have questions? We’re here to help! Our Austin animal hospital is open, inviting and modern. Please don’t hesitate to contact us or stop by.
Mon-Fri: 7:30am - 6:00pm
Sat: 8:00am - 12:00pm
We provide 24-hour care by phone, so you know that we'll always be there when you need us most.
Get in touch!
Have a question for the Firehouse Animal Health Center team? Whether it’s a question about one of our locations, a media request, or anything else, please complete the form below, and we’ll get back to you as quickly as possible! If you need immediate assistance, please call us at 512.645.1000.