Dr Barbara Boechat’s philosophy is that happy pets lead to happier clients. Her friendly disposition and “think outside the box” approach help her connect with clients. She is Fear Free certified and uses her knowledge to make nervous patients comfortable.

She emphasizes preventive care so pets can live long, happy, and healthy lives. Dr Boechat also values communication. As such, she ensures clients are aware of, and in agreement with, each step of the visit. Dr Boechat loves explaining diagnoses and always gives clients treatment options.

Dr Boechat stays up-to-date with developments in veterinary medicine with continuing education. She reads industry journals, views videos, and attends conferences.

She attended the Federal University of Minas Gerais in Brazil. On weekends, she and her husband try new restaurants and breweries with friends. A lover of all dogs, Dr Boechat holds a special place in her heart for dogs, especially Panda, her mix-breed pup.

Ali relocated to Austin in 2013 after graduating from the University of Florida (Go Gators!) with her BA in Psychology and minors in Latin American Studies and Brazilian Portuguese. Ali always had a love for animals and found her way into the veterinary field as a part-time client service coordinator. Developing relationships with clients and their pets, as well as Firehouse’s focus on creating a stress-free environment, brings her fulfillment.

Ali is taking part in Communication Training at Firehouse and she also attends frequent continuing education courses to learn new skills that improve the client experience. She loves taking the workload off clients by doing the heavy lifting. Her favorite thing about her role is relating to clients and their pets as a pet owner herself.

When she’s not helping clients at Firehouse, Ali enjoys hiking with her pup, mountain biking, going out on the lake or trying out new Austin restaurants.

Gannon’s active listening and superb communication skills help ensure that clients are comfortable and informed about their pets’ treatments. She is patient, taking time to guarantee that each pet is comfortable and receiving the best care. Gannon is skilled at grooming and nail trims, and feels confident around all types of animals. She has a passion for snakes and marine mammals. In order to continue learning, she seeks educational opportunities within the veterinary field and requests feedback from her peers.

She studied Health Sciences and Social Work at Austin Community College, and C# Web Development at Austin Coding Academy. She shares her home with Penelope, a long-haired mix; Chapo, a Shepard mix; and several plants. When Gannon is not working, she loves to draw, watch movies, take her dogs to the park, and cook delicious vegan dishes.

Having worked with animals since she was a young girl, Katie has a gentle and empathetic nature. She knows that making veterinarian visits less stressful for the patient allows the visit to be less stressful for the client. Katie’s value of preparation assists the team in making quick and efficient decisions in our patient’s treatment plans.

Staying informed with the best, most accurate information to share with clients and even other coworkers is important to Katie as she continues her degree in Science.

During her free time, Katie is traveling and loving on her two Richmond SPCA rescue dogs, Tank, and Captain Morgan. 

Pamela is an empathetic, patient, and kind advocate for all animals. Clients can be assured that their pets will be showered with a lot of love and treats while in Pamela’s care, as she strives to make each pet as comfortable as possible. Clients also appreciate Pamela’s strong work ethic and how she patiently listens to all questions and concerns in order to ensure pets get the best care. She likes to read peer-reviewed journals and follow veterinary organizations in order to stay up to date on her skills.

Currently, Pamela is finishing her Wildlife Biology degree. She has two pets of her own: Soren, a German Shepherd, and John Paw, a domestic shorthair cat.