Ali relocated to Austin in 2013 after graduating from the University of Florida (Go Gators!) with her BA in Psychology and minors in Latin American Studies and Brazilian Portuguese. Ali always had a love for animals and found her way into the veterinary field as a part-time client service coordinator. Developing relationships with clients and their pets, as well as Firehouse’s focus on creating a stress-free environment, brings her fulfillment.

Ali is taking part in Communication Training at Firehouse and she also attends frequent continuing education courses to learn new skills that improve the client experience. She loves taking the workload off clients by doing the heavy lifting. Her favorite thing about her role is relating to clients and their pets as a pet owner herself.

When she’s not helping clients at Firehouse, Ali enjoys hiking with her pup, mountain biking, going out on the lake or trying out new Austin restaurants.

Barbara makes veterinary visits easier for clients and their pets. She goes above and beyond to greet clients at the door and help when there are multiple pets who need to get into the hospital safely. Barbara takes the time to get to know each pet, using her Fear Free techniques to make dogs and cats feel more comfortable before their medical exam. Clients praise Barbara’s strong communication skills and obvious love for her profession.

Her vast experience working with geriatric pets has led to a passion for helping older pets age gracefully. Barbara has insights for mobility and comfort, tricks for enticing older pets to eat right and take their medications, and know-how for keeping routines to help with cognitive dysfunction.

In her free time, Barbara and her husband love to cook and entertain, go to the beach, and hike. They also enjoy bird watching. Together, they have fostered over 40 greyhounds! Their current pet family includes Katie, a seven-year-old naughty and goofy greyhound, as well as Max and Mia, their 8-year-old “best ever” cats!

Having worked with animals since she was a young girl, Katie has a gentle and empathetic nature. She knows that making veterinarian visits less stressful for the patient allows the visit to be less stressful for the client. Katie’s value of preparation assists the team in making quick and efficient decisions in our patient’s treatment plans.

Staying informed with the best, most accurate information to share with clients and even other coworkers is important to Katie as she continues her degree in Science.

During her free time, Katie is traveling and loving on her two Richmond SPCA rescue dogs, Tank, and Captain Morgan. 

Olivia’s dedication and perseverance make clients’ visits informative, as well as enjoyable.  Her reassuring manner with patients allows them to have low stress and calm experience.

Currently enrolled in the Penn Foster Veterinary Technician program, Olivia is eager to help clients understand the value of preventive care.

Olivia’s pets include Nox, a Great Pyrenees/Border Collie mix, her cat, Hemmingway, and Nia, a Chestnut Thoroughbred Mare.

Alea’s brings passion, patience, and understanding to our patients and clients. She makes visits as easy as possible by having open communication and establishing genuine relationships with people and their pets. She attempts to know all she can about the pet’s history before their visit, so she can fully understand their needs during their visit. Alea’s willingness to learn and a caring attitude make her a great addition to the Firehouse team.

When not at Firehouse, you can find Alea and her son, their two dogs Alo, a Pitbull-Bulldog mix and Aria, a Pitbull-Terrier, enjoying their time together at the lake.