Our Services

We put your pet’s health first.

APPOINTMENT

At Firehouse, we believe in preventing illness, injury, and disease. Our patients should maintain healthy lives, and we want their owners to be heard, valued, and well-informed. Every aspect of our routine Wellness visit was created with this philosophy in mind. 

OUR EXPERIENCE

Our experience has shaped our approach to veterinary medicine. The Firehouse team continues to challenge the status quo and innovate improved ways of delivering care to our pets. We utilize scientific and technologic advances as well as advanced communication and collaborative tools to create the best Firehouse customer and patient experience. Our Wellness Philosophy exemplifies some of our strategies.

WELLNESS BASICS

  • Historical Information Evaluation

We believe in understanding your pet’s needs by acknowledging any pertinent information from the past. Thorough communication helps us to have a more comprehensive approach to making the best decisions.

  • Physical Examination

Because our pets do not tell us how they feel, a physical exam often gives us more insight into problems that could exist. When done completely, we gain much additional knowledge about the pet.

  • Blood Chemistry Testing

Often internal problems go unknown until the pet begins exhibiting signs of illness. We have the ability to learn much about the internal function of the pet through a small blood sample taken at the time of the visit. This blood analysis allows us to understand what is happening now and gives us a way of comparing the patient over time to identify trends.

  • Intestinal Parasite Screen

Studies show that 5-10% of our patients have some form of intestinal parasite. These diseases can cause illness in our pets and may cause health concerns in people. We believe in testing these patients each year to guide necessary treatment.

  • Heartworm Testing / Prevention

Heartworm disease is common but easily preventable. We test our patients annually to make sure that prevention is working effectively and to ensure that we do not need to intervene with any other methods.

  • Immunizations (Vaccinations)

We believe in giving only the immunizations that your pet truly needs. We do not have a one-size-fits-all protocol but want to consider age, lifestyle, exposure risk, health, and owner concerns before deciding on the immunization strategy.

  • Nutrition Consultation

We know that what we feed our pets is critical to providing them a long and healthy life. For that reason, the Firehouse team is dedicated to reviewing current discussions in nutritional research and passing that information on to our pet owners.

  • Behavior Consultation

We grasp that behavior, training, and stress management are critical to the human-animal bond. Many veterinarians overlook these areas and consider it to be someone else’s job. We want to be a resource for solving these problems for our patients through education and other resource partners.

  • Genetic Consultation

We live in a time when genetic advances are making a big difference for further understanding of our pets. We will evaluate testing that helps us to know the most about your pet using their own genetic code.

  • Professional Dental Care

We believe that routine professional dental cleanings may be one of the greatest ways to prevent illness and disease. Many systemic ailments begin with the underlying dental disease so managing those issues each year makes a tremendous difference in the health of our pets. 

THE FINANCIAL BENEFIT

Our goal is to provide a comprehensive and collaborative experience to our patients in the most cost-effective way. We have associated discounts on our Wellness Visits that can save the client substantial amounts of money depending on the services for which choose to take advantage of. We will give you an itemized treatment plan for any recommendations and will walk through any questions that you have. If you are ever unsure of the costs, please just ask! The amount of money saved can range anywhere from $50 – $500.

If you need other payment options for any of our services, we are able to offer a great payment solution called Scratch Pay that allows you more flexibility in how you handle the finances.

Diagnostic and Therapeutic Services

Our hospital is equipped to provide diagnostic and therapeutic services to care for your pet’s complete health care needs. Our medical record system is completely digital, providing the most comprehensive solution for wellness care.

Anesthesia

We use the best anesthetics available in order to provide an extra margin of safety and comfort for our patients. We utilize pulse oximetry and we monitor blood pressure on our patients during anesthetic procedures. All anesthesia patients receive pre-procedure lab testing, and they all have an intravenous catheter placed to receive fluids during their procedures.

Laboratory

Our in-house laboratory facilities provide for basic testing of samples to help us diagnose disease quickly. We also utilize the largest and most reliable veterinary commercial laboratory for sample analysis, pathology, and specialized diagnostics, urinalysis and parasite testing. We also consult regularly with board-certified specialists at our laboratory and at our partner specialty hospital for aid in complicated cases.

Dentistry

Our dental services include teeth cleaning and polishing, tooth extractions and oral surgery.  Our staff is trained in the latest dental techniques by board-certified veterinary dentists.  Our hospitals are equipped with digital radiography, state of the art dental cleaning equipment, and dental tools that are sterilized between uses.

Emergency Care

Please call 512.765.9009 for after-hour emergency instructions, or visit our emergency partner at eahnwa.com.

Surgical Services

We perform a wide variety of surgical procedures on site and can arrange for a surgical specialist to provide specialized procedures at our hospital or at Central Texas Veterinary Specialty Hospital, our surgical referral partner (ctvsh.com).

Radiology Services

Our on-site x-ray equipment is completely digital. Both our whole-body imaging and dental imaging systems use digital technology to provide the highest quality images. We partner with board-certified radiologists to provide ultrasound and image review as needed.

Pharmacy

We maintain a complete inventory of pharmaceuticals, prescription diets, nutritional supplements, shampoos, flea and tick medication, and heartworm preventatives to meet the needs of your pet.  We also have the option of an online fulfillment of prescription orders.

Dietary Counseling

We will provide guidance regarding your pet’s nutritional needs for each life stage, including dietary requirements for growth, weight maintenance, and performance. We also carry specialized prescription diets to provide proper nutrition for specific medical conditions that our patients may encounter.

Food Services

The Veterinarians and Staff at Firehouse Animal Health Centers are pleased to welcome Purina Veterinary Diets as our recommended therapeutic pet food line.

In researching veterinary therapeutic diets, Firehouse veterinarians sought the following specifications:

  • High quality, effective nutrition
  • The latest advances in nutritional science and technology
  • Excellent palatability (taste)
  • Convenient, on-time, accurate delivery
  • Reasonable prices

Purina’s superior nutritional therapy has proven to meet or exceed all of these requirements.

We go the extra mile.

Firehouse Veterinarians treat disease and injuries, provide prescription products and if necessary refers pet patients to a network of high quality, pre-screened specialists. Our veterinary team approach is collaborative – we will act as an advocate for your pets’ health care issues, and we will make decisions as a whole.

We’re here to help.

Have questions? We’re here to help! Our Austin animal hospital is open, inviting and modern. Please don’t hesitate to contact us or stop by.

Location

166 Hargraves Dr. Suite C100
Austin, TX 78737
Click here for directions.

Hours

Mon-Fri: 7:30am – 6:00pm
Sat: 8:00am – 12:00pm
Sun: Closed

Contact

Phone: 512.645.1000 (Call 24/7!)
Fax: 800.517.3024
Email: belterrainfo@firehouse.vet

Have questions?

Use the form below and a member of our team will get back to you as quickly as possible. If you need immediate assistance, please call us at 512.645.1000.

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